You have 14 days working days from receiving your goods to return your order, We kindly ask for your order to be returned to us in brand new condition before a refund is made.
If for any reason you need to return an item, please email us at firstname.lastname@example.org with the subject line "Refunds and exchanges" within 7 working days of the shipping date to arrange a refund.
Products must be returned unused and in the same condition that it was sent to you. We cannot make refunds for items that have been damaged by you after receipt. We will not be able to refund or exchange returned items where there is evidence that these instructions have not been followed.
Any items that arrive damaged needs to be reported to us within 2 working days.
Send your return to;
Returns Department, The Home Boutique, Unit 9 Cavendish Arcade, Buxton, Derbyshire, SK17 6BQ
Postage costs for all returned items are for the responsibility of you and we will not accept liability for any items sent without a certificate of postage.
In cases where you do not sign for the goods on delivery or for whatever reason, they are not accepted by you and returned, we will offer either to re-send the package (which will incur the original shipping charges again), or to refund the original payment minus the postage amount.